Meet Stephanie Ford, your new Club de Soleil GM!
We are pleased to announce the promotion of Stephanie Ford to resort general manager. Stephanie’s advancement augurs great things for the resort, which will flourish under her leadership and benefit from the industry experience she brings to the job.
Stephanie followed her father, a San Diego resort general manager, into the hotel business when she was 15. Her career has moved steadily upward ever since, with Stephanie assuming positions of increasingly greater responsibility along the way – including assistant general manager of Tahiti, our sister resort, in 2008.
We felt her loss when she left in 2013 to run a hotel property in Alberta, Canada, fulfilling her “before 30” goal of becoming a resort general manager. We welcomed her back in 2015, when she returned – thanks to a flood that closed her Alberta hotel – to take the vacant assistant general manager position at Club de Soleil following a stay as Flamingo Las Vegas hotel operations manager.
Her experiences in Canada and at the Flamingo were instrumental in Stephanie’s development as a leader and convinced us she was the right person for Club de Soleil.
“I learned about my strength to manage in crisis and felt more confident as a person and as a leader,” Stephanie said of her time in Canada, “and at the Flamingo, I was able to experience all the intensity the Strip has to offer.”
One of Stephanie’s primary goals for Club de Soleil is maintaining our record of excellent customer service.
“Training and development is near and dear to my heart,” she said, “and I plan to take time with our team to ensure our owners enjoy the best possible experience during their stay.”
We have every confidence that Stephanie will succeed.